At Machattan, we approach service for our clients differently. As an independent firm, we like to become a part of your team so that we understand each clients’ operations and are able to work within each environment seamlessly. We enjoy being the co-workers you can depend

on, not just that company you call when you have a computer problem. In that vein, we encourage communication. We firmly believe that being able to reach out to us with even the smallest question creates and atmosphere of calm and of trust and can also keep little issues from becoming large problems.

Putting out fires is never a pleasant way to operate. That is why we feel that having regularly scheduled appointments onsite is key to our mutual success. This gives us the opportunity to update all software and security patches as they are available to minimize glitches, inconsistencies and hopefully downtime. That being said, we are there for you when larger problems do arise. We’re always a quick phone call or email away. 

We hope this gives you a little insight into our philosophy and operations. If you have any questions or concerns, please feel free to contact us at any time.

The Machattan Team